Frequently Asked Questions
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the United Kingdom, this includes Northern Ireland, Scottish Highlands & Islands and Channel Islands. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
We aim to get every order dispatched for next working day delivery, provided it is ordered before 2pm. Saturday delivery is available on most items, as is a pre 10:30 service. Deliveries to some areas of the UK is only available on a 3-5 day service. The next day service isn't guaranteed, sometimes there are factors out of our control which may delay your delivery.
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
If returned products do not meet the above conditions then it might be returned to you, or a re-stocking fee will be applied.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
How can we help?
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Aftersales & Returns
If you need assistance with refunds, returning a product, or after-sales care.
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Delivery & Collection
For help tracking your order or arranging collection from one of our stores
